Returns & Exchanges

At Moon Nude, we want you to feel confident in your silhouette, which is why we offer a 30-day return window for all unworn items in their original packaging. Please ensure all hygiene seals remain intact to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original Moon Nude packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

• 3.
  Ship It Back

  Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality assurance team inspects your return, we will process your refund to the original payment method within 5-7 business days.